An expert in all things billing-related. They can ensure you are coding correctly and maximally, and will make corrections where needed to ensure that you are properly paid for all of the medical services you perform.
Someone who deals with more than just OHIP claims. An agent will process out-of-province, IFH, private insurer and direct to patient claims. They will take the time to fill out forms and retrieve patient records as required, to ensure payment.
Someone who will track down version codes and other missing or outdated information, and resubmit your claims in a timely manner (i.e. within the same billing period).
Someone who can answer billing-related inquiries. Are you offering new services in your office? Joining the Ontario Telehealth Network? Starting to see refugee patients? A billing agent will advise you on how to properly bill for new services, and help you register with OTN or IFH so that you can submit claims through these programs.
Someone who will ultimately pay for themselves by recovering payments that are currently being left on the table.